Returns & Exchanges
We want you to feel confident in your DFYNE fit, which is why we offer a 30-day return window for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place your items in their original packaging, ensuring all labels are intact and the garments are in their original, unwashed condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.